Refund & Cancellation Policy

1. Subscriptions & Billing

Dentory is a SaaS platform offered on a monthly or yearly subscription basis. Payments are securely processed by our payment provider, Stripe; your card details are never stored on our systems.

Subscriptions renew automatically at the end of each billing period (monthly or yearly) and your saved payment method is charged, unless you cancel beforehand.

2. Cancellation

You can cancel your subscription at any time, free of charge, via the “Manage Subscription” section on the Plan & Billing page. No need to contact us — cancellation takes effect immediately.

After cancellation, you keep full access until the end of the period you have already paid for. Your subscription will not renew and no further charges will be made.

3. Refunds

You may request a full refund within 14 days of your first purchase, no questions asked. Simply contact our support email.

For automatic renewal charges, contact us within 14 days of the renewal date and we will review your request; a full or partial refund may be issued depending on usage. Approved refunds are returned to the original payment method via Stripe within 5-10 business days.

4. Price Changes

Any changes to subscription pricing will be communicated to existing subscribers by email reasonably in advance of their renewal date. If you do not accept the change, you may cancel before renewal.

5. Contact

For any questions or requests regarding refunds and cancellations, you can reach us at: